In pursuit of its commitment to continuous improvement, the Nigeria Customs Service (NCS) has unveiled its revamped e-auction platform on Tuesday, January 16, 2024.
It explained that the strategic move aligns with the guidelines outlined in the newly enacted Nigeria Customs Service Act, 2023, showcasing its dedication to efficiency and fairness.
The new platform, accessible at https://auction.nigeriatradehub.gov.ng , is an upgraded version of the previous portal designed to provide Nigerians with an equal opportunity to participate.
Since its re-launch, the platform has recorded impressive results, including 1,137 bids; 1,099 registered applicants; 652 successfully paid administration fee; 100 vehicles uploaded on the window, as well as 86 vehicles bided and won.
The NCS restated that successful bidders should promptly download their winning certificates through the provided link in the confirmation email, adding that subsequently, winners are required to present the certificate where the goods are domiciled, and the clearance process is expected to be done within seven days.
In a statement made available to journalists, the NCS said: “It is also pertinent to note that the auctions are periodic and open every Tuesday from 12:00 noon to 6:00 p.m., providing the public with regular opportunities to select and bid for desired items.
“For comprehensive details and guidelines on the e-auction process, interested participants are encouraged to visit the NCS website at www.customs.gov.ng. Any concerns or complaints can be directed to the NCS Helpdesk on 07037891156, operational from 9:00am to 5:00pm on Mondays to Fridays every week.
“While we acknowledge occasional glitches reported by participants, potentially attributed to high traffic, our dedicated technical team is actively addressing the situation. We assure the public that initial issues will be swiftly resolved to ensure a seamless experience in all subsequent exercises.”
The statement added that the NCS remains committed to transparency, accessibility, and public engagement through the revamped e-auction platform targeted at fostering a fair and efficient process for the disposal of seized and overtime goods.