NCC seeks consumers support to improve telecoms service delivery


Nigerian Communications Com- mission (NCC) has solicited the support of telecoms consumers in complementing the commission’s efforts to ensure improved telecommunications services delivery in their communities.

Executive Vice Chairman and Chief Executive Officer (EVC/ CEO), Prof. Umar Danbatta, made the appeal at the second edition of the Village Square Dialogue (VSD), one of the commission’s consumer outreach programmes.

The dialogue took place in Danbatta Local Government Area of Kano State with the theme: Protection of Telecom Infrastructure For Improved Quality Service: The Role Of Residents.

Addressing consumers of telecoms services and traditional rulers at the forum, Danbatta who was represented by NCC’s Director, Technical Standards and Network Integrity, Bako Wakil, said to ensure improved telecoms services delivery, communities should protect telecoms infrastructure in their vicinities by allowing the installation of equipment and maintenance of repairs on sites by technical employees of service providers.

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Danbatta also enjoined members of respective communities to guard against destruction of telecoms infrastructure, through prompt notification of service providers of ongoing road construction by companies or government agencies to avoid service disruption that might arise from damaged infrastructure.

He added that protecting telecoms infrastructure was important in any community, as the ability to connect and communicate was fundamental to human existence considering its centrality in improving businesses, government services, education, communities and families to share information through seamless connections.

He also pointed out that technological advances have assisted people to gain access to learning opportunities outside traditional schooling.

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