The Nigerian Electricity Regulatory Commission (NERC) has revealed that electricity distribution companies installed 225,631 pre-paid meters in the second quarter.
NERC said this in its second quarter report posted on its website.
The report said that the figure represented an increase of 20.55 percent compared to the 187,161 meters installed in the first quarter of 2025.
It stated that during the period, 147,823 meters, representing 65.52 percent of the total installation, were installed under the Meter Asset Provider framework.
According to the report, 5,315 meters have been installed under the Meter Acquisition Fund, while 12,259 meters have been installed under the vendor-financed framework.
“Two hundred and thirty-four meters were installed under the DisCo-financed framework.
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“As of the end of June 2025, only 6,422,933 out of the total 11,821,194 active registered customers in the Nigeria Electricity Supply Industry were metered, translating to a metering rate of 54.33 percent,” it said.
The report also said that DisCos successfully resolved 1,129 complaints out of the 2,474 that were filed at the NERC’s Customer Complaints Unit, adding that the figure translated to a resolution rate of 45.63 percent.
It, however, added that the number of complaints received across all DisCo-customer complaints units was 227,267, which represented a 10.67 percent decrease compared to the 254,404 received in the first quarter of 2025.
“As in previous quarters, metering, billing, and service interruption were the prevalent issues of customer complaints during the quarter,” it said
