For its excellent guest satisfaction index, gross operating profit and improvement in its total sales, the Lagos Marriott Hotel, Ikeja has been announced as the best hotel in Sub-Saharan Africa for the 2022 business year.
This award was conferred on the company by Marriott International at the just concluded 2023 General Managers Conference held in Abu Dhabi.
The President and Chief Executive Officer (CEO) of Marriott International, Anthony Capuano, said the Lagos Marriott Hotel Ikeja outperformed over 90 Marriott International hotels in the Sub-Saharan Africa region in key performance indicators such as gross operating profits, guest satisfaction index and an increase in total sales by over 45 percent as well as a budget to be named the Hotel for 2022.
A statement issued by the Group Head, Corporate Communications of SIFAX Group, Muyiwa Akande, disclosed that the management of the hotel has also achieved a 39 percent women inclusion in its leadership position, a feat that no other hotel in the region has achieved.
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While responding to the award, Dr Taiwo Afolabi, Chairman, Mac-Folly Hospitality, owners of the Lagos Marriott Hotel and subsidiary of SIFAX Group, explained that the hotel has continued to weather the storm and achieve several firsts in less than two years of operations despite the many challenges being faced by the company.
“We are happy to have won this milestone award in less than two years of operations. We are high on making a difference in the hospitality space and this is why we decided to partner with the Marriott brand as it identifies with our core values. Our team is motivated to continue to deliver the best value to all our customers on a daily basis and we make a pledge to continue to be a trailblazer in not just Sub-Sahara Africa, but also a frontliner in Africa,” he said.
The Lagos Marriott Hotel located in the heart of the Government Reserved Area (GRA), Ikeja sets new standards as a Five-star conference hotel showcasing inspiring and contemporary décor within the capital of Nigeria’s commercial hub. The Hotel is ideally suited for both business and leisure travellers to Lagos providing impeccable service worthy of the Marriott Brand.
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